News and Insights
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<Insight, Technology/>
Role of Augmented Reality in Driving Loyalty Programs
Augmented reality technology Augmented reality (AR) is the science and art of using digital technologies to overlay virtual content (e.g., text, graphics, or 360-degree visuals) into a person’s view of the physical world. The real-time and interactive blend of virtual and
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Customer Experience 2030: A Vision For The Future Of Hospitality and Travel
Megatrends are expected to have a very deep and long‐lasting impact and mainly cover societal and technological changes. A megatrend lasts at least a decade. Customer centricity was identified by analysts as a disruptive megatrend that has a long-lasting impact
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Liquor Stocktaking; Transforming the Bar Operations and Improving the Business Bottomline
Inventory management and stocktaking are painful processes in the retail industry. However, it can be a far more daunting task for the liquor retail sector due to variances in the quantity of product sold and the level of estimation. Liquor
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What retailers should know about machine learning
The retail is one of the most dynamic industry in the world as retailers proactively and constantly looking for ways to attract, retain and support customer through data and analytics at each stage of the shopping journey. Retailers that could effectively
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Enterprise Mobility in Mining
As commodity prices are under pressure, mining companies globally are looking for ways to save and reduce operating costs wherever they can. Parallel, productivity improvement is on top of the list of many mining companies wanting to make sure they
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Future of Retail and eCommerce
PDF: Future of Retail and eCommerce The future of Retail & E-Commerce: How IOT shapes shopping, today and tomorrow. You’ve likely heard of the Internet of Things (IoT), but may not be sure what it means for retailers. For many in the industry,
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Omni-Experience & Cross-Border eCommerce Transforming Retail
This IDC Retail Insights Perspective provides an overview of the Omni-Channel Retailing Conference (OCRC) 2017, held in Hong Kong on June 13 and 14. The OCRC is in its sixth year and co-located with the Retail Asia Expo. Over 50